Questionnaire

This newsletter and questionnaire is being sent out to all those people who wrote to us or signed a petition after the new Local Plan was published in June 2001. It is also available in all local libraries, on the Council website and at Council Offices. To help us give you the information you want and keep you up to date we would appreciate you completing this survey and sending it back to us in the enclosed pre-paid envelope.

**Q1 Did you find this newsletter helpful and should we continue to send them out in the future?**
Yes		No

**Q2 Did you see any advertisements for the new Local Plan when it came out in June 2001 ?**
Yes		No

**Q3 If 'yes' where? Tick all that apply:**
Thanet Extra		Thanet Gazette
Other (Please specify)

**Q4 If 'not how did you hear of the Local Plan?**
Newspaper Articles		Word of Mouth
Signed Petition.		Other (Please specify)

**Q5 Have you SEEN a copy of the new Local Plan? (If 'no' go to question 9)**
Yes		No

**Q6 If 'yes' did you.. ?**
Read it in detail		Generally look through it
Look at specific chapters		Decide not to read it

**Q7 Did you find it easy to get hold of the new Local Plan to read**
Yes		No (If no why? Please state reason in box (14)

**Q8 How would you rate the following aspects of the Plan:**
	Excellent	Good	Satisfactory	Unsatisfactory
Appearance
Ease of use
Clarity

**Q9 Have you contacted the Local Plans team for any help or advice?**
Yes		No (If 'no' please go to question (11)

**Q10 If 'yes' please indicate how you feel about the following statements**
	Strongly Agree	Agree	Disagree	Strongly Disagree	Not applicable
I was able t o cont act a member of the Local Plans team easily
I was given the help and advice I needed.
The council has kept me informed about the Local Plan process
The council dealt promptly with my queries.

**Q11 How would you wish to communicate with the Council in the future (please indicate in order of preference)**
	First Choice	Second Choice	Third Choice	Fourth Choice	Do not wish to
In person
By telephone
By post
Electronically (by e-ma!l)

**Q12 At what time would you most want to contact the Council (please indicate in order of preference)**
	First Choice	Second Choice	Third Choice	Fourth Choice
6am to 9am -weekdays
9am to 5pm -weekdays
6pm to 10pm -weekdays
Weekends

Q13 Have you visited Thanet Council's Local Plan section on the website (www.thanet.gov.uk)?
Yes	No	Do not have internet access

Q14 If you have visited the website, we would like your comments on what additional Local Plan information/services you would like to be able to access. Please feel free to make any further ; comments in the space below. (Please attach separate sheet if necessary)

Thank you for your time. Please return the survey in the FREEPOST envelope provided by 22 March 2002 to: Local Plans Team, Thanet District Council, PO Box 9, MARGATE, Kent, CT9 1XZ or fax on 01843 291640. Results of this survey will be available on the website.